Customer Resources
Who to Contact
Woodway operates every asset we build. That means the team that helped build your pipeline is still the team servicing your account, backed by a control room monitoring your system 24/7.
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Pipeline Emergency
Suspected leak or immediate hazard, call (888) 394-5965.
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Account Support
Contract questions or services changes, email support.
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Billing
Invoice or payment questions, email billing.
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Customer Portal - Coming Soon!
Soon you'll be able to log in to your customer portal to view account details.
FAQs
Leave the area immediately and call 911, then call Woodway at 888-394-5965. Don't operate vehicles or equipment near the site, and don't attempt to stop the flow of gas yourself.
Our control room is staffed 24/7. For anything that isn't an immediate safety hazard that can't wait, call 888-394-5965.
To update your company's contact information, reach out to [email protected].